What we do not do
Fire and smoke damage is not on this list, and that is deliberate. It is a separate
capability with separate equipment and separate training, and we are not going to list it
until it is genuinely in place. If you have had a fire, you need a company that does that
work every week rather than one learning on your house.
We do not offer mold remediation, mold removal, mold treatment or mold testing. Material
left wet is where mold starts, which is exactly why we dry to readings rather than to a
schedule — but drying is where our scope ends. If growth is already established, the work
you need is a dedicated mold remediation contractor, and a clearance result should come
from an independent indoor air quality consultant rather than from whoever performed the
work.
We do not make the coverage decision on your claim, and we are not on any carrier's panel,
third-party administrator programme or preferred vendor list. We document the loss, the
readings and the scope accurately, and your insurer decides what it pays.
We do not publish a response time or a set of business hours, because there is no staffed
overnight line yet and a number we cannot stand behind is worse than no number. Call and
you will be told when a crew can genuinely be at the property.